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2017 Privacy Policy

Timberline BH Adventures, Inc.  ("us", "we", or "our") operates http://www.timbertours.com  (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Personal information means information that would allow someone to identify or contact you, including, for example, your full name, address, telephone number or email address. Personal information may also include credit card or debit card information (e.g. number, expiration date, and billing address).

Information Collection And UseYou may be required to provide certain personal information to us when you: (a) register for free newsletters, (c) register for free email updates and services, (d) book a reservation, (e) make an inquiry about any travel and related services; or (f) send email messages, submit forms or send other information to us. You may also be required to provide us with certain personal information of other person(s) traveling with you, and you must ensure that each of these other persons has authorized you to disclose their personal information to us. We may collect personal information from you at other points on our site that state that personal information is being collected. 

Log Data Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy This Privacy Policy is effective as of  March 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us Questions regarding this Privacy Policy should be directed to customer service by email at timber@earthnet.net

 

How do I share photographs with others from a recent trip?

As many of you know we started a photo sharing program using the Flickr service. We chose this service because the full-sized, high resolution picture is stored. The process is easy and has worked well so far! Easiest way to access Flickr is the icon at the top of our website.

You can use Flickr in two modes: as a member of the Flickr community or as a visitor. As a member you can add pictures, comment or share images, and even download them. Membership is free but takes a few moments to fill out the form, (if you have a Yahoo email address you are already a member).  As a visitor, you can view any public images that are added to the site; all images from Timberline Adventures fit this category. There is no joining required.

The web address of the picture site is: https://www.flickr.com/photos/timberlineadventures/. 

The Timberline Adventures trip pictures are organized by groups. The group names are in a simple form, for example: 2015 Timberline Yosemite - Spring. The image below shows the page organization, the "Groups" link is highlighted with the red star. By clicking on this link you will be shown all of the groups. Select the group and enjoy the pictures. You are welcome to look at any of the public pictures on the site.  

 

As a member you will have access to buttons to add pictures or any of the other functions we mentioned above. We hope this clarifies and makes it easy and fun to enjoy trip photos.

 

Should I tip my guides? How much?

Guiding is a personalized service and just like a restaurant waiter, guides rely on tips to round out their income. As our trip cost includes lodging and meals, you need not calculate 20% of the entire bill. A tip of $120 - $150 per guide for a week long trip would be typical. Of course, tipping is at your discretion and is your statement to thank the guides for their exceptional service and expertise. If you feel at the end of your trip your guide has not earned the normal amount you should give your reasoning to the guide or the office, as we are always striving to improve. Guides prefer cash, but if you find you are unable to cover the desired amount in cash, we are happy to take a credit card charge in the office and pass it on to the guides.

Can I drive and park my car at the pre tour hotel for the duration of the tour?

Contact the office and we can check with the hotel and see about leaving your car for the duration of the tour.

Should I bring my own bike on tour?

Whether to bring your own bike on tour is a personal decision. Some riders are determined to ride their own bikes. Of course knowing your own bike is a huge plus. This is especially the case if you have extensively customized your bike.

However there are hassles inherent to shipping or bringing it as luggage on the plane (including a substantial cost). You may prefer instead to bring simply your pedals, shoes, and saddle - and leave the rest at home.

If you decide to bring your own bike please contact the office to work through the logistics or to get suggestions as you are making your decision.

How can I ship my bike?

There are a number of services to consider, these are a few of the firms that prior guests used successfully: www.shipbikes.com, www.sportsexpress.com and even Federal Express. When shipping to Canada, please call the shipper to understand their approach of managing the customs process.

My partner doesn’t bike. Do you accommodate non-riders?

We absolutely accommodate non-riders and, actually, we get this request quite a lot. Contact the office to work through the logistics and suggestions for the non-rider.

When should I arrive for my tour?

All cycling tours will depart early-morning on the day of departure. Guests are urged to plan their arrival at tour assembly locations for cycling tours not later than the day prior to departure date. 

Hiking programs assemble early-morning of the day of departure. Participants can schedule their arrival at assembly locations by early- morning to departure would be a much better choice.

Packing Recommendations

> What to bring - Bike (PDF)

> What to bring - Hike (PDF)

Routes, mileage and accommodations are subject to change due to safety, road/trail conditions, weather and availability.